Charging &Battery
(Mod or Pod system)
Charge using a laptop or power bank with a 1-amp output or a 1-amp charger
Do not use a car charger. Avoid leaving the device on the charger after it’s fully charged
For optimal performance, it’s recommended to detach the cartridge during charging to prevent overheating of the liquid inside the cartridge, which could lead to leakage and device damage
Regularly clean the device and cartridge to prevent liquid buildup and potential device damage
Charge using a laptop or power bank with a 1-amp output or a 1-amp charger
Do not use a car charger. Avoid leaving the device on the charger after it’s fully charged
For optimal performance, it’s recommended to detach the cartridge during charging to prevent overheating of the liquid inside the cartridge, which could lead to leakage and device damage
Regularly clean the device and cartridge to prevent liquid buildup and potential device damage
The device is charged using a dedicated external charger for vaping batteries
Charging the external battery via the device's USB port is prohibited to prevent damage to both the device and the batteries
Only high-drain batteries specifically designed for vaping should be used
Charging the external battery via the device's USB port is prohibited to prevent damage to both the device and the batteries
Only high-drain batteries specifically designed for vaping should be used
E-liquid
It is prohibited to leave or expose the liquid to direct sunlight or any high-heat source, or to leave it inside a vehicle
In the event of a product complaint, the customer should contact the manufacturer to report the issue
If a replacement or refund is agreed upon, the customer should visit the nearest branch to complete the agreed-upon process
The taste of the same e-liquid may vary between devices or tanks due to differences in design and capacity
If a replacement or refund is agreed upon, the customer should visit the nearest branch to complete the agreed-upon process
The taste of the same e-liquid may vary between devices or tanks due to differences in design and capacity
The store’s responsibility is limited to providing an authentic product that is fit for use and has a valid expiration date
The store bears no responsibility for the customer’s personal taste or preference. The sales associate's role is to assist in explaining and describing the product according to the manufacturer's information on the official website
Please note that some product attributes, such as coolness or sweetness, can be subjective and can only be judged by the customer based on their personal taste
The store bears no responsibility for the customer’s personal taste or preference. The sales associate's role is to assist in explaining and describing the product according to the manufacturer's information on the official website
Please note that some product attributes, such as coolness or sweetness, can be subjective and can only be judged by the customer based on their personal taste
Acrylic is a synthetic material engineered to replace certain components used in tanks
Acrylic manufacturers advise against using liquids containing menthol, ice, or acidic substances, or cleaning with alcohol, as these can cause the material to crack and eventually break
Acrylic manufacturers advise against using liquids containing menthol, ice, or acidic substances, or cleaning with alcohol, as these can cause the material to crack and eventually break
The store ensures that devices are tested upon purchase, including charging functionality, to verify product readiness
It is recommended that each draw not exceed 3 seconds, followed by an equal pause to prevent coil burnout. Within 24 hours of purchase, customers can visit the nearest branch to troubleshoot any issues
If the customer declines to test the device, we regrettably cannot assist. Please adhere to the specified charging instructions
There is no definitive lifespan or draw count, as these are estimated by the manufacturer based on e-liquid quantity and may vary depending on individual usage patterns
It is recommended that each draw not exceed 3 seconds, followed by an equal pause to prevent coil burnout. Within 24 hours of purchase, customers can visit the nearest branch to troubleshoot any issues
If the customer declines to test the device, we regrettably cannot assist. Please adhere to the specified charging instructions
There is no definitive lifespan or draw count, as these are estimated by the manufacturer based on e-liquid quantity and may vary depending on individual usage patterns
When replacing a cartridge or coil, it is essential to fully fill the cartridge or tank and allow it to sit for at least 20 minutes before use to prevent coil or cartridge burnout
There is no specific lifespan for coils, cartridges, devices, or batteries; however, we guarantee the authenticity and quality of our products. To avoid burnout or inefficiency, it is crucial to operate the device according to the manufacturer's instructions (Watt - Ohm)
Avoid completely filling the cartridge to maintain optimal performance
Do not leave the device, liquid, or used cartridges inside a vehicle. Always switch off the device when placing it in a bag or pocket to prevent coil or cartridge burnout.
If the device will not be used for an extended period, it is recommended to turn off the device and remove the cartridge to prevent liquid leaks and potential damage
There is no specific lifespan for coils, cartridges, devices, or batteries; however, we guarantee the authenticity and quality of our products. To avoid burnout or inefficiency, it is crucial to operate the device according to the manufacturer's instructions (Watt - Ohm)
Avoid completely filling the cartridge to maintain optimal performance
Do not leave the device, liquid, or used cartridges inside a vehicle. Always switch off the device when placing it in a bag or pocket to prevent coil or cartridge burnout.
If the device will not be used for an extended period, it is recommended to turn off the device and remove the cartridge to prevent liquid leaks and potential damage
Warranty
Warranty Period: 30 days against manufacturing defects
The store's primary responsibility is to provide an authentic product bearing all original branding and codes to verify its authenticity
Customers can verify this by checking the manufacturer's official website. Operational testing is conducted in-store in the customer's presence to ensure the device functions correctly
For online purchases, customers should test the device upon delivery and report any issues within 24 hours
In case of a defect within the warranty period, the device will be examined by a qualified technician to determine if it's a manufacturing or usage-related issue
If it's a manufacturing defect, the customer may choose a replacement, a different model, or a refund
The store's primary responsibility is to provide an authentic product bearing all original branding and codes to verify its authenticity
Customers can verify this by checking the manufacturer's official website. Operational testing is conducted in-store in the customer's presence to ensure the device functions correctly
For online purchases, customers should test the device upon delivery and report any issues within 24 hours
In case of a defect within the warranty period, the device will be examined by a qualified technician to determine if it's a manufacturing or usage-related issue
If it's a manufacturing defect, the customer may choose a replacement, a different model, or a refund
Original consumable products will only be replaced or refunded if a defect is found during in-store testing. For products purchased through delivery services, customers must test the device upon receipt and report any issues within 24 hours